Shipping policy

We’re excited for you to try Griddly pancake mixes! Here’s everything you need to know about shipping your order.

 

Processing Time

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You’ll receive a shipping confirmation email with tracking once your order is on the way.

Shipping Methods & Delivery Times

We currently ship within the United States. Standard shipping usually takes 2–5 business days, depending on your location. Expedited shipping options are available at checkout. Please note that delivery times may vary during peak seasons or due to carrier delays.

Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping promotions will be clearly noted on our site when available.

Shipping to P.O. Boxes

We do ship to P.O. Boxes via USPS. Please ensure your address is entered correctly to avoid any delays.

Address Corrections

Please double check your shipping address at checkout! We are unable to change the delivery address once an order has been processed. If a package is returned to us due to an incorrect address, the customer is responsible for the cost of re-shipping.

Order Issues

If your tracking shows your order was delivered but you can’t find it, or if your package arrived damaged, please refer to our Returns & Refunds Policy for next steps.